Meet Our Support Team

Brittany is an Account & Billing Specialist at Great Oak. She is dedicated to supporting the therapeutic process by ensuring patients have a seamless experience from start to finish. She believes in the importance of mental health care and works behind the scenes to help reduce barriers, so our clients can focus on their well-being and personal growth. 

Dustin is an Office Assistant at Great Oak Counseling, where they help keep things running smoothly behind the scenes. Since joining the practice in 2021, they have handled insurance credentialing, all things spreadsheets, and more. They enjoy working in an environment that prioritizes mental health, and appreciate its growing importance in society. Outside of work, they have a background in music composition and a passion for game design, having created several board games and currently developing a video game.

Sarah is an experienced Insurance and Billing Specialist. She is skilled in managing and processing claims, verifying patient information, and ensuring accurate billing. Proficient in handling insurance systems and resolving billing issues to support smooth healthcare operations.

Xena has been a dedicated Business Administrative Virtual Assistant at Great Oak Counseling since 2023. In her role, she manages billing, schedules client appointments, and designs company flyers and social media posts, consistently delivering exceptional customer service. With meticulous attention to detail and an unwavering commitment to efficiency, Xena ensures seamless operations and an outstanding client experience. Additionally, she is deeply passionate about the mental health care industry and supports initiatives that promote mental health and overall well-being. Outside of work, Xena enjoys continuous learning and running to enhance her own health and wellness.